AREA MANAGER – INTERCAPE NAMIBIA (PTY) LTD 351 views

REPORTING AND GENERAL MANAGEMENT

• Daily Reporting on all aspects with regards to the management of the region.
• Reporting/provide overview at management meetings on sales, changes and challenges int he region
• Bi-weekly depot meetings to discuss accidents, incidents, punctuality, lost luggage, complaints and staff performance

COMMERCIAL MANAGEMENT

MARKET INTELLIGENCE

• Analyse data
• Share the findings / trends in the most applicable (or prescribed) format
• Propose solutions (act on findings) or lead others to action
• Ensure that Office Supervisors collect and report the required qualitative management intelligence

GENERATING AND GROWING INCOME

• Oversee and manage the sales and income process in collaboration with Sales and Marketing Representative Team
• Grow existing income streams
• Analyse income reports and sales reports
• Analyse market share reports
• Identify trends and movements in sales channels
• Identify problems affecting sales negatively and take corrective action
• Inspiring / encouraging sales staff
• Identify new income streams –
• Identify new sales points e.g. Agents, new office locations
• Identify new routes / departure times / connecting routes
• Identify new / untapped markets (e.g. festivals, religious travellers, sporting or cultural events)

OPERATIONAL MANAGEMENT

• Ensure productivity is maintained of individual coaches.
• The maintaining of company standards i.e. cleanliness of coaches, service schedules, fuel consumption, aesthetics of all vehicles.
• Ensure the fleet is managed according to planned schedules, operations policy, procedures and revenue management (The performance of scheduled and unscheduled COF’s).
• Handling of accident investigations and disciplinary issues.
• Management and coordination of any breakdowns.
• Personally being involved with coaches running more than 3 hours late.
• Involvement with accidents to ensure compliance to company policy.
• Conducting spot checks with coaches on ready-line to ensure compliance with company policies & procedures.
• Management of route operating licenses and permits.
• Acquiring of new operating licenses and permits.

TECHNICAL MANAGEMENT

• Ensure busses are serviced on time as per the technical policy of the Company.
• Make sure all busses are in good technical condition all the time.
• Proper control over company tools in workshop.
• Make sure all busses are in a presentable condition and cleaned as per standing instructions.
• Control over all stock in stores ie.
• Transfer of stock to busses.
• Stock counts as per company procedures.
• Control over tyre stock and transfers of stock to busses.
• Ensure workshop is cleaned daily and presentable and save to work in.

• Ensure staff is trained in all Health and Safety aspects.
• Ensure workshop complies with all the Health and Safety regulations.
• Ensure all staff is fully trained to perform their jobs as per procedures.

HUMAN RESOURCE MANAGEMENT

• Manpower levels planned and managed according to budget and regional needs.
• Assist the HR department with the recruitment & selection of the correct employees to fill vacancies.
• Ensure staff performance managed according to laid down procedures.
• Labour relations managed according to company policy and procedures.
• Staff discipline handled according to company disciplinary code.
• Staff morale maintained and improved.
• Staff development is done according to:
• Individual skills needs
• Business development needs
• Company skills plan
• Company skills development strategy
• Staff informed of changes that affect them personally (Communication).
• General communication is managed effectively.

FINANCIAL MANAGEMENT

• Ensure budgets/costs are monitored and controlled.
• Stock take and business equipment audits carried out regularly.

PROPERTIES MANAGEMENT

• Ensure buildings, properties, facilities, sleeping quarters and equipment is in good physical condition and appearance.
• Ensure all equipment is in standard operating condition
• Manage all contractors at sites
• Ensure that Health and Safety rules are adhered to at all times.

RELATIONSHIP MANAGEMENT

• Build/Maintain relationship between Namibian Border Officials and Intercape.
• Build/Maintain relationship between Namibian passengers and Intercape.

THE IDEAL CANDIDATE IS A NAMIBIAN CITIZEN, WHO CAN TRAVEL EXTENSIVELY AND HAS:

• Thorough knowledge of the road transport industry
• Degree or diploma level preferred.
• 8-10 years’ operational work experience
• 5 years’ managerial experience
• Strong financial skills
• Above average time management and organizational skills.
• A valid driving licence (lifht motor vehicle). Code CE license and PDP is an advantage.
• A valid passport
• Police Clearance certificate