ICT ADMINISTRATORS – Namibia Statistics Agency 242 views

Opportunity | Duty Description

Serve as the first point of contact for IT and data processing division support, organize schedules and meetings, and undertake administrative process improvements.
Assist in coordinating IT asset inventory management and perform administrative functions.
Work closely with finance, procurement, and administration departments for accurate and timely payments.
Train users on basic network and software skills, software updates, and new systems.
Perform systems administration functions for designated information systems/technologies.
Provide project coordination assistance and escalate issues to management and the technical team.
Ability to move computers and set up for users.
Provide direct troubleshooting of end-user desktop, equipment, application, device communication, and connectivity issues.
Manage time efficiently, maintain a professional demeanor under stress, and operate within customer support standards and operating procedures.
Printers management

Opportunity | Duty Requirement(s)

A Diploma in Computer Science, IT, and related fields
At least 1 year experience in a similar role including IT helpdesk
Experience in project coordination or systems administration will be an advantage
Please note that the position requires the frequent use of a personal computer. Therefore, bringing your own laptop will be an added advantage.
Added Advantages | Special Requirement(s)
Familiarity with IT terms
Ability to work well both independently and as a member of a team
Excellent communication skills
Ability to handle confidential information
Knowledge and proficiency with Microsoft Office 365