BARMAN – O&L LEISURE (PTY) LTD 1013 views

PURPOSE OF THE POSITION:
Prepare the bars, including mise-en-place for service; serve guests in a prompt, courteous, friendly, and efficient manner and ensure that all bar stock and operational stock are accounted for.

Key Performance Areas:
Offer bar services to all our guest
Mixology
Stock counting
Good products knowledge
Upselling skills
Ensure all guest requests are handled quickly and efficiently
Handle all guest complaints in a courteous and professional manner.
Soft skills/ guest interaction skills/ entertaining skills
Follow health and safety standards during the execution of all duties
Ensure the required standards of personal hygiene, appearance, and attendance
Assist on other floors when the need arises
Uphold organizational values and standards at all times

QUALIFICATIONS & EXPERIENCE:
Grade 12
At least 1-year work experience as a barman
Previous experience in a hotel/lodge setting will be an added advantage.

COMPETENCIES REQUIRED
Ability to work under pressure
Good communication skills
Guest interaction skills
Good verbal and written English