Operations Manager – Old Mutual Namibia 769 views

Job Specification:

• Accountable for governance and compliance at an operational and strategic level for retirement fund and related insurance products;
• Build relationships with peers, colleagues and intermediaries that impact across business areas;
• Makes major operational and strategic decisions within business plan and propose how business plans can be best effectively amended and implemented to meet constant demand and change;
• Ensures the effectiveness and appropriateness of operational administration processes;
• Manages service delivery through administration teams and provide overall management reports of administration services standards and competitiveness of such services;
• Manages relevant administration processes;
• Drives operational and strategic excellence and new developments;
• Provides operational and best practice context for internal environment and implement retirement fund and insurance industry regulations and standards;
• Drives key performance management and deliverables within administration managers; and
• Ensures staff are developed and kept up to date with current developments in retirement fund and insurance fields.

Minimum Requirements

• Namibian Citizen;
• Honours in Accounting and Finance, Honours in Business Administration or a relevant tertiary qualification;
• Accounting or engineering or processing background will be an advantage;
• 5 – 7 managerial and operational retirement fund industry experience;
• Managerial experience with the ability to guide, coach and mentor direct reports to ensure overall operational and strategic goals are met;
• Must be able to plan, organize and execute tasks at an operational and strategic level;
• Must have excellent operational and strategic skills in retirement funds and related insurance product offerings;
• Must be a team player and able to work independently without senior supervision; and
• Ability to work well under consistent pressure.