Call center Agent – Elite Employment

Call center Agent – Elite Employment

DESCRIPTION

The purpose of the role of Call Centre Agent is to handle all telephonic customer queries; covering all accounts, as well as technical enquiries.

For our client we are ideally looking for an outgoing, professional individual who is an out-of-the box thinker, who is customer centric.

KEY PERFORMANCE AREAS

• Telephonic customer liaison
• Successfully resolving customer queries
• Providing information in an accurate manner

REQUIREMENTS

• Excellent Communication skills
• Must remain calm in all situations
• Attention to detail skills

QUALIFICATIONS

• Relevant qualification

EXPERIENCE

• 1-2 years’ experience as a call centre agent

CLOSING DATE: Friday, 15 January 2021

Any enquiries may be sent to [email protected]

ONLY SHORT-LISTED CANDIDATES WILL BE CONTACTED.