SALES ADMINISTRATOR – Altus ICT 7 views

Key Responsibilities

• Identify, track and maintain records of relevant tender opportunities and submission deadlines.
• Prepare and compile Namibian tender application packs, including mandatory forms, company documents, compliance certificates, product documentation and pricing schedules.
• Coordinate technical, pricing and management inputs for tender submissions.
• Check tender documents for completeness, accuracy, signatures and compliance before submission.
• Maintain a tender register, submission archive and lessons-learnt record.
• Prepare quotations, sales documents, proposal templates and standard client correspondence.
• Maintain accurate client files, sales records, purchase orders, quotations and related documentation.
• Ensure version control of proposals, tender packs, capability statements and product information.
• Support the sales team with meeting preparation, minutes, follow-ups and document formatting.
• Update CRM or sales tracking tools with client details, opportunities, quotation status and follow-up dates.
• Prepare weekly and monthly sales administration reports for the Head of ICT Sales.
• Track quotation ageing, pending responses, submitted tenders and awarded or lost opportunities.
• Flag overdue actions and upcoming tender deadlines to the sales team.
• Respond professionally to client administrative queries and route technical queries to the correct team.
• Coordinate meetings, document requests and follow-ups between clients, sales, technical and finance teams.
• Support collection of client information required for proposals, tenders and account administration.
• Monitor and maintain company compliance documents used for tenders.
• Support registration and updating of ALTUS ICT supplier profiles on relevant procurement portals where required.
• Keep a checklist of expiring compliance documents and escalate renewals timeously.
• Provide reasonable administrative support to the Head of ICT Sales, Sales Executives and management.
• Assist with events, client visits, document deliveries and general commercial administration when required.

Requirements

• Diploma or Certificate in Business Administration, Office Administration, Sales Administration, Procurement, Marketing, Information Technology, or a related field.
• Minimum 3 years’ experience in sales administration, tender administration, bid coordination, procurement support or commercial administration.
• Proven practical experience in tender applications, including completion of tender forms, compliance documentation and submission packs.
• Experience in the ICT sector serving government, SOEs and large corporates will be an advantage.
• Strong proficiency in Microsoft 365, particularly Word, Excel, Outlook, Teams and PowerPoint.
• Valid driver’s licence will be an advantage where document collection or tender submission support is required.
• Knowledge of the Public Procurement Act will be an advantage.
• Technical Competencies
• Excellent tender administration and document control skills.
• Knowledge of procurement processes, including government, SOE, local authority and corporate tender requirements.
• Ability to compile compliance packs and track mandatory documents.
• Strong attention to detail, filing discipline and deadline management.
• Ability to prepare quotations, sales documents, meeting notes and client correspondence.
• Good understanding of ICT terminology.
• Ability to coordinate inputs from technical and sales teams.
• Professional communication, client service and internal coordination skills.
• Ability to work under pressure and manage multiple submissions at the same time.
• Personal Attributes
• Highly organised, reliable and detail-oriented.
• Calm under pressure and strong with deadlines.
• Professional, service-minded and responsive.
• Confidential and ethical when handling client, pricing and tender information.
• Able to work independently while supporting a busy sales team.
• Aligned to ALTUS ICT values of customer service, teamwork, integrity, learning and respect.

How to Apply