Job Summary
- Type: full-time
- Location: Walvis Bay
- Category: Management
- Closing Date: 2026-04-30
Key Responsibilities
- Manages all controllable costs with a view to maintaining profitability.
- Organizes all store operations and allocate responsibilities to personnel.
- Supervises and guides staff towards maximum performance by providing coaching and motivation.
- Ensures Company Policy and procedures are implemented and consistently applied.
- Ascertains customers’ needs & wants and deals with complaints from customers.
- Reports on buying trends.
- Prepares preputial /monthly and annual stock takes.
- Monitors and maintains proper inventory levels and responsible for ordering of extra ordinary / additional stock for the Branch.
- Responsible for the appearance of the Branch (cleanness, signs & displays).
- Seeks ways to better promote the store, the product line and service within the store.
- Plans and oversees in-store promotional events or displays.
- Manages point-of-sale processes.
- Keeps up to date with competitor markets and provides reports on market movements and market share.
Requirements
- Grade 12 Certificate with at least 25 points in 6 subjects (C symbol in Mathematics)
- Diploma in Retail management is essential
- 7 Years working experience in retail sales of which 3 years in a managerial position
- Understanding of sales principles, merchandising and customer service practices
- Valid Driver’s license
- Knowledge of Stationery, IT consumables, Hardware products and Office Furniture will be an advantage
- Must have good & effective communication skills in English and Afrikaans
- Must have Namibian Citizenship
How to Apply
About the Company
Waltons can refer to:Waltons, an Australian department store chain Waltons Stores (Interstate) Ltd v Maher, a contracts case involving the department store Waltons Residents in the Walton Well Road area of Oxford, England
Frequently Asked Questions
What are the typical qualifications and experience required for a Branch Manager role in Namibia?
A relevant tertiary qualification in business administration, management, or retail is usually preferred for such a role. Significant experience, often 3-5 years, in a supervisory or management position within a retail or similar customer-facing environment is also essential. Strong leadership skills and a proven track record of meeting operational targets are highly valued.
What are the common day-to-day responsibilities of a Branch Manager at a retail store like Waltons in Namibia?
Daily tasks typically involve overseeing store operations, managing staff performance, ensuring customer satisfaction, and achieving sales targets. This includes inventory management, merchandising, cash handling, and implementing company policies effectively. You'll also be responsible for staff training, scheduling, and maintaining a positive and productive work environment.
What is the typical work culture and what are the expectations for a Branch Manager in the Namibian retail sector?
Namibian retail often values strong interpersonal skills, a customer-centric approach, and the ability to work effectively with diverse teams. Employers expect a high degree of accountability, proactive problem-solving, and strict adherence to operational standards and company values. Adaptability to local market dynamics and a commitment to community engagement can also be important.
What are the realistic career progression or growth paths for a Branch Manager in Namibia?
Successful Branch Managers can progress to multi-branch management roles, regional management positions, or even head office roles in operations or sales. Further development might include specialisation in specific areas like procurement, marketing, or human resources within the broader retail sector. Continuous professional development and demonstrated leadership are key to advancement.
What kind of benefits package can a Branch Manager typically expect in Namibia, beyond the basic salary?
Standard benefits often include contributions towards medical aid and a pension fund scheme, along with annual leave days as stipulated by Namibian labour law. Some employers may also offer performance-based bonuses, a company vehicle, or fuel allowances depending on the role's requirements and the company's policy. These benefits aim to support the manager's well-being and professional needs.
How should I apply for a Branch Manager role in Namibia, and what do employers typically look for in applications?
Applications typically involve submitting a comprehensive CV and a tailored cover letter highlighting your relevant management and retail experience. Employers seek candidates with strong leadership, proven sales achievements, excellent communication skills, and a clear understanding of the local market. Demonstrating a stable employment history and strong professional references will also strengthen your application.
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