WORK ORDER CLERK – U.S. Embassy in Namibia 1049 views

Announcement #: WINDHOEK-2023-013

The work schedule for this position is: Full Time (40 of hours per week) Start date: Candidate must be able to begin working within a reasonable period of time (four weeks) of receipt of agency authorization and/or clearances/certifications or their candidacy may end.

Salary: (NAD) N$221,637 – (NAD) N$221,637/Per Year
Series/Grade: LE – 1205 – 6
Agency: Embassy Windhoek
Location: Windhoek

Duties: The incumbent reports to the Facility Manager and the Building Engineer Supervisor, working under their direction to determine work priorities. The incumbent is a primary point of contact for all routine, emergency and preventive maintenance work orders and requests for services and assures distribution to the appropriate shop for action. The incumbent is the customer service representative for the Facility Management section, communicating with personnel from all levels within the Embassy.

Qualifications and Evaluations
Requirements:
EXPERIENCE: A minimum of two (2) years of office administrative/ clerical experience in a customer-service office is required.

JOB KNOWLEDGE: Must have a good working knowledge of an active office environment; be thoroughly familiar with reporting structures and the standard office hierarchy; must know how to support multiple persons simultaneously including maintaining an adequate stock of office supplies; must know basic math, capable of handling currency and working a balance sheet; must know how to set up and maintain a filing system. Must be customer service oriented, able to handle difficult customers with tact.

Education Requirements: Completion of secondary school (Grade 12) is required.

Evaluations:

LANGUAGE: English level III (Good working knowledge) Written/Speaking/Reading is required. This will be tested

Afrikaans level III (Good knowledge) Written/Speaking/Reading is required.

SKILLS AND ABILITIES: Must be a visionary, forward thinker, and quick understudy with an aptitude to learn so he/she can anticipate the needs of the office and those individuals he/she supports. Must have excellent interpersonal skills and be able to handle a large workload and multiple tasks simultaneously. Must be organized, methodical, decisive, and have professional telephone skills. Must have strong computer skills, able to use the Microsoft Office Software Suite (Word, Excel, Power Point, etc.). Must have good typing skills to write memos, populate spread sheets, and perform data entry. Ability to translate documents from host country language into English or English to host country language. Must have excellent filing skills to keep track of current and historical information, including documents that must be kept in the maintenance library. Must have a keen aptitude to work independently, have impeccable integrity, strong initiative, good judgment and must maintain confidentiality.

Qualifications:
All applicants under consideration will be required to pass medical and security certifications.